Global Web Monitor Improves Customer Relations and Improves Client Sales with the Release of Business Transaction Monitoring Service

Lincoln, NE - August 30, 2004 -- Poor customer service results in shopping cart abandonment and could represent as much as a 34% loss for any individual company. One survey suggests that as many as 75% of all shopping carts are abandoned before checkout is completed. Global Web Monitors addition of business transaction monitoring to its Global Up Time monitoring service provides a solution to one of the causes of this problem.

Global Up Time automates a large segment of error prone, mundane work and provides its clients with measurable results. Business transaction monitoring automates a primary function of an IT department by checking web forms on a set schedule and notifying clients of problems when encountered.

Transaction monitoring is ideal for a business with external payment processes and other scripts that are not in its control. "With the deployment of Global Up Time, website owners were given a tool that freed up their time and made their websites more reliable. Now with the deployment of business transaction monitoring, e-commerce sites are given the advantage of improving customer satisfaction and increasing sales by reducing the amount of time web forms are in error. Online business transactions are becoming an increasing more important part of daily business, the result is that businesses need new tools to keep their operations running smoothly and Global Web Monitor is here to give them the tools and services they need."

Global Web Monitor is a growing B2B service company based in Lincoln, Nebraska that provides web based business services to the on-line business community. Company services include website analysis through Global Site Analysis, competition analysis through Global Competition Monitor. Global Up Time provides monitoring services including server, network and website monitoring and now business transaction monitoring. Global Up Time has pricing and monitoring frequencies to meet the needs of any size company. A free trial of Global Up Time monitoring service is available to all new clients.

Use this link to get more details about website monitoring services or email us at sales@globalwebmonitor.com .

For More Information Contact:

Global Web Monitor
P.O. Box 80333 - Lincoln, NE 68501
Tel: 402-438-6376
Internet: Sales@globalwebmonitor.com