Add Monitoring Service Group

When setting up a new monitoring group remember to organize groups by monitoring frequency, downtime scheduling and downtime alert contacts. If you need help use the "Show Help" link in the upper right hand corner.

Recommended frequencies:

1 minute	Use only for mission critical items, diagnostics and to monitor service level agreements.
3-5 minutes	Mission critical items, routers, network cards, etc.
5-15 minutes	Web pages, mail server
20-60 minutes	Cost reduction, web pages, full page checking.
2-4 hours	Cost reduction, Full page and transaction monitoring
4 hours	Port checks

Advanced monitoring service options are pretty self explanatory.

"Number of task errors" is useful for redundant checking. If you have multiple items on a server, network, web page etc. being monitored you can change the number to suite your needs. An example would be monitoring a server for up or down and monitoring web pages on that server for up or down. You would not need 2 or more alerts sent and if the server went down the web pages would be down also.

Note: You will sometimes get uptime alerts without receiving a downtime alert. This is because your task went on error and was placed in our Alert Queue. When the task was checked again it was no longer on error and was taken out of our Alert Queue and the message was sent. A task in our Alert Queue and a regularly monitored task are monitored differently by different processes. If you do not want to receive uptime notices leave it at no.

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Contact information: Global Web Monitor - P.O. Box 80333 - Lincoln, NE 68501 - 402-438-6376